Privacy Policy
SC M&E Hardware Supplies Sdn Bhd is committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you access our e-commerce platform and services. By using our website, you consent to the practices outlined in this policy.
Information We Collect
Personal Information
When you create an account or place an order, we may collect personally identifiable information (PII), including but not limited to your name, email address, phone number, shipping address, and payment details.
Order Information
We collect details related to your orders, such as product selections, order history, and purchase preferences.
Communications
Any interactions with our customer support team, including emails and chat logs, may be recorded for service improvement.
Cookies and Tracking Technologies
We utilize cookies and similar tracking technologies to enhance your shopping experience, analyze preferences, and monitor interactions with our site.
How We Use Your Information
Order Fulfillment
Your personal data is used to process and fulfill your orders efficiently.
Customer Support
We may contact you regarding order updates, inquiries, or assistance.
Personalized Experience
Your information helps us tailor your shopping experience, provide product recommendations, and display relevant advertisements.
Analytics and Improvements
Aggregated data is analyzed to improve our platform, services, and user experience.
How We Share Your Information
Third-Party Service Providers
We may share information with trusted partners responsible for payment processing, shipping, and order fulfillment.
Marketing and Promotions
With your consent, we may share details with marketing partners to inform you about special offers and promotions.
Legal Compliance
We may disclose your information to comply with legal requirements, enforce our policies, or respond to government requests.
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to maintain security, no method of electronic transmission is entirely risk-free.
Your Choices
- Account Management: You have the right to access, update, or delete your personal data by logging into your account or contacting us for assistance.
- Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or adjusting your notification settings.
Cookies Policy
For details on how we use cookies and similar technologies, please refer to our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy periodically. Any revisions will be posted on our website with the updated effective date.